FAQ

1.    How to login as an advertiser in the trade platform?
-    Click on the top menu item Login you will get a new page and a login form.

2.    How to join as a member of the mentorship program?
-    Click on the tab “Mentorship Program”, scroll down to “Join Us”, and fill in the form.

3.    How to access my account as an advertiser?
-    Go to: http://www.theblessingfoundation.com/my-account

4.    How to view my profile as an advertiser?
-    Click "My profile” from the “my Account" dropdown on the top right menu.


5.    How to manage my profile as an advertiser?
-    Click "My account” from the top left menu.
-    From my profile page you will get the following options.

  • Change Profile Picture
  • Change Profile Video
  • Edit Profile
  • Edit Details
  • Privacy
  • Preferences
  • Customize My Page

  6.    How to create an online store?
-    Click on the top menu item create online store
-    You will get a new page and a vendor registration form and fill the form.
-    Click “Apply as a vendor” button.

7.    How to add a product?
-    Create an online store
-    Click on the top menu item add products
-    Name: Enter the name of the item as you want your customers to see it. This is a required field. Alias: Specify an alias for the item. If left blank it will be automatically filled with the name.
-    SKU: SKU means (Stock Keeping Unit). It is a unique ID to identify the item. No spacing is allowed and it needs to be unique.
-    Category: The chosen category will be the "default" category, also the first category. The item can be listed in other category through the multiple category selector in the list of items.
-    Pricing: Select the type of product you want to use.
-    Standard - This is the default pricing type for your online store.
-    Shoppers Group - This type pricing will show different prices for different type if users.
-    Donation - This type of pricing allows your customers to donate for a product.
-    Link - This type of pricing will give your customers a link instead of a price. It can be a link for "contact us for pricing".
-    Price: Type the price you intend to charge your customers in figures.
-    Discount Rate: Type the discount percentage rate you intend to give your customers in figures. Discount Value: Type the discount value you intend to give your customers in figures.
-    Introduction: Type a short text that best describe your product.
-    Description: Type a few paragraphs of text that best describe your product.
-    Vendor: The name of the product owner. This is automatically generated when you click "Save".

8.    How to add an image to my product?
-    Click "Green button" or "Drag and drop" image files to upload multiple images to accompany the product description that will appear in your store.

9.    How to specify a delivery for my product?
-    Delivery Type: Select the type of product you are selling.
-    Under Delivery section, select only the delivery type you want to use in your store. Delivery Section
-    Electronic - A type of digital product or services which does not require any shipment.
-    Goods with Attachment - A type of tangible product that requires to be shipped and with attachment such us product manuals or a type of files you want your customers to download after completing an order.
-    Goods Only - A type of tangible product that requires to be shipped.
-    Stock Quantity: Enter the initial stock quantity, or update it if necessary. The quantity is decremented automatically each time a customer is buying the product. Enter -1 if this product had an unlimited stock. In case of attributed stock, please ignore this field, it is not used and not updated. You can also change the default stock value by going to [any Joobi ecommerce] >> Catalog >> Preferences >> Item Tab >> Item Stock.
-    Shipping Method: Select the shipping method you want to use for your product.
-    Shipping Cost: If per product shipping method is selected, enter the shipping cost of your product. Weight: If per weight shipping method is selected, enter the weight of your product. Then you need to setup a shipping carriers which is explained under Shipping section in this documentation.
-    Weight Unit: Select a unit of measurement for weight.
-    Preview: Upload any supported file type that you want to show to your customers about your product.
-    Download: Upload any supported file type for your digital product. This option will only display if you choose "electronic or Goods with Attachment" as delivery type.

10.    What is the size allowed for my images?
-    300 Kb

11.    Why my images are not uploading?
-    Check the image size.

12.    Why do I have to define a location for my online shop?
-    The Blessing Foundation platform is a growing trade platform. We have users from Lebanon, the MENA region and soon from all the Arabic countries. So to target your clients, it is in your favour to choose well the location you want to target.

13.    Why do I have to choose a location for my product?
-    The Blessing Foundation platform is a growing trade platform. We have users from Lebanon, the MENA region and soon from all the Arabic countries. So to target your clients, it is in your favour to choose well the location you want to target.

14.    How to publish the product I inserted?
-    Publish: Publish or unpublished the item from the storefront. Publish status is the default value. Block Product: Define if this product is block or not. Enable the store manager to block a vendor product so it does not get publish in the store.
-    Who can view product: Define what access level the user requires to view the product.
-    Who can view prices: Define what access level the user requires to view the product price.
-    Who can buy: Define what access level the user requires to purchase this item.
-    Start Display: Start display date, when the item will be displayed to the shoppers.
-    Leave empty for displaying immediately. Shoppers can only purchase when the item is available. End Display: Specify the date when the item will be removed from the store. Leave empty for unlimited display.
-    Start Available: Date from when the item can be purchased. If empty same as Start Display.
-    End Available: Date when the item will NOT be available for purchase any more. If empty same date at End Display.
-    List ID: Use this field to specify one or several lists ID when you want to integrate with News mailing system. Separate IDs by "commas" without spaces.

15.    What is to set up the SEO of a product?
-    The SEO of a product is very important so your client finds your product.
-    Title: You can specify here an alternative title for the page of the item. By default, the name of the item is used.
-    Description: Specify the description which should be added to the page header for better search ranking.
-    Keywords: Specify keyword to be added to the page to increase your search ranking.
16.    If I sign up as an advertiser, I am included automatically to the mentorship program?

-    No. If you want to be included to mentorship program you have to Join Us filling in the corresponding form available in “Mentorship Program” > “Join Us”

17.    If I am a mentee, can I advertise in the platform?
-    Yes, you can, please sign up as an advertiser or seller.

18.    If I am a mentor, can I advertise in the platform?
-    Yes, you can, please sign up as an advertiser or seller.

19.    What is the aim of The Blessing Foundation Trade Platform?
-    The Blessing Foundation Trade Platform. It is your home to advertise and relate with other women entrepreneurs.

20.    What is the aim of The Blessing Foundation Mentorship Program?
-    The aim The Blessing Foundation Mentorship Program is to get in touch with our mentors and start your journey to success.


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